Your spa reception area is the first and last thing your clients will see in your spa, so make sure to create a good first impression, as well as a lasting one, while considering these decorating tips.
1. Studies have shown that lower desks without walls make people feel more comfortable. You can use low walls to hide computer cables, but make sure the receptionist has a clear view of the entire waiting area.
2. Choose a warm color palette for the walls, floors, and furnishings. Stay away from pastels, primary colors, or busy patterns that can be distracting.
3. Provide plenty of comfortable, cushioned chairs for your clients to relax in.
4. Use incandescent lights over fluorescent lights to create a soothing atmosphere. Add aromatherapy candles for added ambiance.
5. Thoroughly clean the reception area daily and tidy it up throughout the day.
6. Have refreshments available, such as tea, water, fruit, or cookies.
7. Add a saltwater fish tank rather than a TV or magazines.
8. Dedicate one side to check-ins and the other to check-outs that flows logically.
9. Play soothing satellite music without commercials.
10. Welcome each client with a smiling face and friendly attitude.
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